This week I jam with Srishti Handa on her journey as a solopreneur woman in India, and talking about her experience in starting, and then closing, The Temperamental Chef, a frozen food business in India.
This week’s guest, Jim Dickie, has had a front-row seat in the changing sales landscape, and after years of skepticism he’s convinced that a world of AI-enabled sales is here. We jammed on sales, technology, the future, and privacy in age of an advertising-driven anti-privacy arms race.
The sales process is there for one thing and one thing only: to support the buying process.
My guest this week is Kurt Metzger, the Director of Sales Operations at Walgreens. We talk about what sales operations is, how this function supports the sales team, what sort of business problems sales operations professionals (sales operators?) help solve, and how to recruit and retain for this role. I was also surprised to learn that Walgreens has a sales operations team because I assumed that they were just a B2C business (businesses selling to consumers, as opposed to B2B: businesses selling to other businesses).