This week’s guest, Jim Dickie, has had a front-row seat in the changing sales landscape, and after years of skepticism he’s convinced that a world of AI-enabled sales is here. We jammed on sales, technology, the future, and privacy in age of an advertising-driven anti-privacy arms race.
The sales process is there for one thing and one thing only: to support the buying process.
I reflected on Jim’s question around how good the sales process an organization has. Stage 1: random; stage 2: tribal wisdom; stage 3: formal; stage 4: proactive. For those of you in sales, where are you?
And finally, I’m still thinking about the comment on solving the aging crisis with robots… because we’re effectively running short of people that want to (can?) talk to and take care of other people.