Episode 13 | Jim Dickie forecasts a revolution in B2B sales

This week’s guest, Jim Dickie, has had a front-row seat in the changing sales landscape, and after years of skepticism he’s convinced that a world of AI-enabled sales is here. We jammed on sales, technology, the future, and privacy in age of an advertising-driven anti-privacy arms race. The sales process is there for one thing …

Episode 12 | Kurt Metzger explains sales operations

My guest this week is Kurt Metzger, the Director of Sales Operations at Walgreens. We talk about what sales operations is, how this function supports the sales team, what sort of business problems sales operations professionals (sales operators?) help solve, and how to recruit and retain for this role. I was also surprised to learn …